How can I buy an Espiel Product? You sell directly to consumers?
Reply: Espiel is a wholesaler. You may find our products at the list of our Stores.
Can I buy online?
Reply: Of course. You may choose one of our online stores from the list.
How can I learn the price and availability of a product?
Reply: Every product has a unique item No. With this reference No you may ask for this information at one of our partner stores. You may also add all the products of your interest in the wish list and send it vie e-mail at one of our stores and they will reply the soonest.
How can I return a product that I bought?
Reply: Returns depend on every store’s policy.
Will I receive the same product as shown on the photo?
Reply: Photos have high resolution, so as every product to be displayed as accurately as possible. However, there might be some small deviations of color or small details in hand-made products.
Can I receive offers and information for new products?
Reply: Of course. You may register in our list, so as to receive newsletters.
I have seen one of your products in social media / TV. How can I find it in your website?
Reply: At “Lifestyle Inspirations” section, you may find all our media posts. Once you click on one of Lifestyle photos, you may find all the products included in it.
I visited one of your stores, but did not find the product I need.
Reply: If the product is available, you may ask the store to order from Espiel for you. The product will be at the store within 5 working days without extra charge.
I am a trader / freelancer in a different field. Can I buy directly from Espiel?
How can I delete my e-mail from the newsletter list?
Reply: At the bottom of the newsletter, you may click on unsubscribe button.
*If you have more questions, please contact us at [email protected]
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